Reframing Regret

Regret drags us into the past. Sometimes it prevents us from taking action now. It can even impact how we feel about the future. I’d hate to see a tally of the hours I have spent in regret over the years. I reckon they are some of the most expensive hours we can spend. They burn time, energy and can even erode confidence.

These days I’m pretty good at not having regrets. It doesn’t mean that all my decisions are brilliant in the harsh light of hindsight (wouldn’t that be something to celebrate!). It just means I don’t beat myself up about decisions and actions that I would change in hindsight. I’ve recently read 2 perspectives on regret that I find effective.

Suzanne Waldron in her wonderful little book “Sleeping Giants” says that “Regret is simply this: you know now what you didn’t know before.”

That perspective makes Regret a gift - rather than indulging it, I can use it as a trigger to acknowledge what I have learnt and how I have grown.

Recently, James Clear quoted novelist Toni Morrison on her  measure of success:

"For me, success is not a public thing. It's a private thing. It's when you have fewer and fewer regrets." Morrison’s perspective makes me wonder if regret is a product of not being fully aligned with yourself. I know for myself, and many of the leaders I work with, the more they align their decisions and actions with what matters most to them, the less regret they experience.

What part does regret play in your life?

If you are holding onto a past decision or action, what would it take to find the lessons and move on?

How could you increase your alignment?

Probability Can’t Help You Now

Radical Uncertainty by Mervyn King and John Kay is on my reading list at present. It’s worth a read!

They give a detailed history of how probabilistic thinking evolved and works. They argue that we are a little over enamoured by the certainty probability seems to impart. We see it used all over the place. I love it in the weather forecast where there’s a probability of rain. Every now and then the forecast will say ‘a chance of showers’ with a 100% probability of rain. When you look into the details it might say 100% chance of 0-0.1mm of rain. That’s hardly any rain, but the probability makes it sound certain that I should pack the umbrella.

Kay and King suggest that probabilities make it sound as if we are more certain than we are. I love their example of crossing the road. For any given stretch of road in your area we could get the accident statistics. We could probably even break pedestrian accidents down by age and gender. There’s a high likelihood that we could identify fairly exactly the probability of you being hit by a car if you crossed this road. BUT, that probability does not help you decide when, where and how to cross the road at all. 

They caution us to be less enamoured by probability, especially when it comes to understanding uncertain situations. 

I reckon there’s a 95% chance that they are right.

Puzzle or Mystery?

I’ve been reading an excellent book of late. Radical Uncertainty by leading economists John Kay and Mervyn King, highlights a number of challenges in our current era for leaders and decision makers. In the book, they suggest a key distinction for understanding what you are facing, and suggest the question “Is this a puzzle or a mystery?”

A puzzle might be complicated, but can eventually be comprehensively understood. Like a large jigsaw, once the edge is defined, all the pieces get assembled to create an recognisable picture. Even if there are pieces missing (Unknown, or moving data points), it's possible to get enough of a picture to make decisions with some certainty. The authors argue that it has been a long term default to view uncertainty through the ‘puzzle’ lens. The implication is that even if we can’t see the picture yet, we feel as if we might in the future. In some situations this will slow decision making and action unnecessarily while we wait for a clearer picture that may not arrive.

A mystery is essentially unknowable. There are simply too many ambiguous or undefinable elements to know the full picture. Imagine a box of 700 jigsaw puzzles all mixed together, where each piece is the exact shape and size of all others, all the edge pieces are missing, and only half have a clearly printed image. Where would you start? How would you know if it was done? In a mystery, waiting for a clear picture could be very detrimental. So could acting too early. 

You could be facing a mystery or a puzzle. In reality it’s probably several of each, potentially with no way of knowing which is which. In that case the only way to drive certainty is from within your team or organisation. Having a clear purpose and guiding principles/priorities will assist you to act, even in unknown/unknowable circumstances.

What guides you in the absence of external certainties?

How Tight is Your Team?

When I was interviewing leaders I admire for the (Un)shakeable book, several phrases stood out. Jodi Cant, then Director General of the Department of Finance said “There’s no daylight between us” to describe how united her executive team were once a decision was made. It's a great example of Commanding the Narrative and Mantras . The Mantra is visual and clearly sets intent for unified behaviour. No daylight = not even the tiniest gap. For me it conjures an image of the team standing shoulder to shoulder, facing the future, filled with courage and shared commitment. 

You only get alignment like that when the discussion, data and dispute leading up to a decision are robust. The minimum standard is that each member of the team can live with the decision. The gold standard is that each member of the team wholeheartedly agrees with it. It takes courage, solid culture and huge commitment.

If the process is not robust, the gaps between the team are huge. Often they show in undermining behaviour like:

  • Leaders agreeing when face to face, but voicing disagreement to subsets of the team behind the scenes. This is a really fast way to reduce trust. It’s one of the key tactics that reality shows like Survivor use to create factions on their shows.

  • Leaders going back to their team and blaming the decision on other members of the leadership group.

  • Leaders not communicating the decision to the people they lead.

  • And a host of other more subtle ways of undermining either each other and/or the decision.

Robust leadership cultures can be confronting. The courage, vulnerability and work involved in “No Daylight” is not for the faint hearted. There’s no room for passengers. AND if you take the time to build a culture like that you can achieve incredible results. 

How much daylight is there between members of your team?

Not According to Plan

I’m noticing a trend for short-term thinking and action provoked by the ongoing uncertainty of lockdown. It seems that just as things get moving in Australia we get interrupted again. Maintaining a balance between short-term, pragmatic action and a longer-term view is important. It’s a continuous and conscious balancing act for leaders.

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I was leading a group of young people on an expedition canoeing trip during one of the heaviest periods of rain I’ve ever experienced. So heavy was the downpour that bright orange canoes disappeared into the gloom if they were more than 30 metres away. The rain stung bare skin as massive drops pounded down.

I was checking in with each two-person crew when I noticed one young guy shivering violently. His lips were turning blue. He was dressed lightly and suffering. “Put your rain jacket on!” I yelled over the sibilant roar of rain smashing into the water. “I didn’t pack one,” he replied. His logic for not packing a jacket was the sunny weather he experienced last year when he did the same trip. Talk about optimistic long-range weather forecasting!

We needed a solution quickly. Severe hypothermia in our remote location was a significant problem and he was rapidly heading down that road. I grabbed a large garbage bag, cut rough holes for his arms and neck and he pulled it over his head. Instantly warmer!

It's a great example of a quick, rough pragmatic approach. But long-term reliance on garbage bags for warmth and water proofing wouldn’t be wise.

In what areas of your business and life are you currently operating with a short-term pragmatic view? Is it necessary, or have you become reactively ‘stuck’ there? In what ways could you expand your horizon to a more strategic view?

Mantras

Last week’s article hit a nerve for some of you. 

“The word ‘command’ in command the narrative feels too aggressive” was one of many comments.  

I get it. I wrestled over the word for months before I was happy to use it. Even now it provokes some discomfort in me. 

Command the Narrative!

It’s a bold declaration. It has impact in a few short words. It conveys boundaries and a willingness to defend them. It has gravitas and forward movement. It takes courage and a willingness to be seen. It cuts through babble. 

It’s memorable. 

It’s a mantra.

Mantras are one way to Command the Narrative.

You’ll find they already exist in your culture. They are short phrases loaded with meaning. (Not necessarily positive or what you want – remember fermentation from a few weeks ago). They get repeated in meetings and casual conversation. You may have heard some around.

It’s always been that way

‘They’ don’t understand

I’m so busy

Nothing ever changes

It’s too hard

These things are sticky, contagious, and pervasive, just like a good mantra will be. It’s part of the reason that Command the Narrative is not too strong. Without intentional narrative, the default prevails. It costs energy, momentum and resources. 

It leaves a lack of clarity hanging over everything like a fog.

Notice the mantras in your culture? Are they contributing to the right future? 

Culture Ready or Not

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Fermentation interests me. 

Over the years I’ve really enjoyed making artisan bread, mead and fruit wines. I’ve mostly opted to let nature take its course. Natural fermentation relies on airborne yeasts taking residence in whatever you happen to be brewing. 

If the conditions are right, you get healthy yeast cultures and yummy results. 

But… a slimy, stinking mess is also possible. Definitely not edible, and probably toxic. 

A good culture takes care. Neglect it for too long, and the culture feeds on itself. It turns nasty pretty quick. Sometimes, you can repair it with some concentrated attention to the environment, but it only works if you haven’t neglected it for too long. Occasionally, a desperate removal of two thirds of the culture and replacement with fresh ingredients will bring it back, but it’s a long shot. 

Part of the reason commercial bakers and vintners use commercial yeasts, is that they can quickly establish a culture with predictable and repeatable results.  

Whether you intentionally create and maintain it, or leave it to chance, there will be culture. It may or may not be the kind you want or expect. 

In an organisation culture is the collective result of assumptions, values and behaviours that repeatedly show up in action. This may or may not align with what is said or written about the culture.

I’ve had lots of conversations with leaders over the last month or two about culture.

There are 2 central themes

  • culture has deteriorated during lockdowns/working from home

  • people are behaving in ways that don’t fit the culture we would like to create.

When I go digging for more information, there’s usually a set of assumptions about what the desired culture should be, but little current effort to bring that culture to life or maintain it.

How have you been maintaining your culture this past year?

(Un)shakeable with Rabia Siddique, Author of Equal Justice

Rabia Siddique has a significant impact as a global speaker and media commentator. Like many in the conference and events industry, her income was decimated as a result of COVID. We discussed bouncing back and the impact of COVID in places outside the bubble of Western Australia.

If you wish to learn more about Rabia or connect with her, visit her website here.


Next week, stay tuned for...

Suzanne Waldron recently completed a delightful book “Sleeping Giants”. It speaks deeply of the human experience. Profits of the book are supporting Nakuru Hope, a not for profit that provides education, food and accommodations to people living in poverty in Africa. We’ll be talking with Suzanne and Founder of Nakuru Hope Susan Saleeba about their work, and the impact of COVID beyond our shores.

Empowering Students as Leaders with Wil Massara

Wil Massara is an inspirational 18-year-old who has been making a big difference on the youth leadership front. We discuss inspiration, motivation, leadership and insight.

Find out more about Wil Massara and Youth Leadership Australia at: www.ylaaus.com.

Stay tuned on what's next in our Unshakable journey... see you soon.

Be Better with Jeremy Watkins

Jeremy Watkins helps people find an abundance of energy and vitality for whatever they are doing. I've personally benefited from insights he has shared during the challenging lock down period. In this interview we dive deep into what it means to 'become better' and how to balance that against not feeling 'good enough'. Jeremy gives some really practical tips and tools to help track, manage and enhance your energy and vitality. Free tools are available here. I reckon you'll find his enthusiasm and transparency infectious.

I will be sharing next week the talk I had with Wil Massara last 29th of July. Wil is an inspiring young man who is changing the game with his Youth Leadership Academy, so stay tuned for that.


Thanks for joining us live or on recordings of the Unshakable webcast. I'm taking a few weeks in the bush to recharge and celebrate 25 years married with my wife. I look forward to connecting with you on the webcast again soon, and will let you know about future guests and times. I hope you are doing well in the current circumstances.

Emerging Workforce and Workplace Trends Post COVID with Professor Gary Martin

“We need to think this through!” Workplaces have been changed by COVID, probably forever, but making those changes work long term will require more.

Professor Gary Martin and I discussed current and evolving issues for workplaces and their leaders as we recover from COVID.

Stay tuned for other exciting guests this July.

Unboring! with Bonnie Davies

Bonnie Davies is a master of unboring things. We discuss purpose, impacts on the events industry, why things get boring and what to do about it. Bonnie is Founder, CEO and Creative Director of Gelo, derived from Greek word for Laughter. She balances playfulness with professionalism. Enjoy!


Next week, I'll be speaking with Emeritus Professor Gary Martin, CEO of Australian Institute of Management in WA. Gary is a regular contributor to media and is considered a thought leader in workplace trends, business leadership and workplace learning and development. We'll be talking about emerging workforce and workplace trends post COVID.

Come and Join us 2:00 PM Perth time on Wednesdays.

More than Words with Rachel Callander

This week we were joined by the amazing Rachel Callander wherein she went through some questions we can ask ourselves, our community, or our team to help us navigate communications as we head back to reconnecting and rebuilding relationships.

If you wish to contact Rachel or receive a copy of her workbook or tools around communication, you may visit her website at: rachelcallander.com.

And to watch our earlier sessions, you may check on the playlist here.


We have a fantastic line up of guests for the Wednesday webcast in June: 

June 3

Mark Butler - Mental health, Stress and Mindset. Mark has researched mental health in workplaces extensively in a 25-year career globally. We'll explore the line between personal and collective responsibility for robust mental health and resilience. 

June 10 

Grant "Axe" Rawlinson - A Kiwi based in Singapore and an adventurer that makes the stuff I have done look mild. He played international rugby and has over 50 expeditions across the globe under his belt including walking across countries, cycling across continents, climbing Mt Everest and crossing sea's completely by human-power. We'll talk decision-making, goals in uncertainty, mindset when all seems lost.

June 17

Shaun Nannup - Human being and Aboriginal Elder. Shaun connects people with powerful stories of belonging. Aboriginal people have culture dating back at least 60 000 years in Australia. Shaun and I will discuss connection, sustainability, and what's important when you are focussed on legacy beyond your lifetime.


June 24

Bonnie Davies - Founder, CEO and Creative Director for Gelo. Bonnie is all about “Unboring things”. Bonnie is constantly rewriting the playbook for creative, performance based businesses. She also creates and becomes Famous Sharron. We'll talk innovation, doing things differently, refusing to quit and ask why so much stuff is boring.

Come and Join us 2:00 PM Perth time on Wednesdays.


More from Mike

Subscribe to Mike’s weekly Unshakeable Newsletter here.

Join the weekly Don’t Panic - Surviving COVID19 webcast here.

Download a 1-page resource on the power of gratitude in Unshakeable teams here.

Buy a copy of Mike’s book “Thrive and Adapt” here, or sign in for a complimentary PDF copy

Contact Mike to discuss organisation wide Well-being and Resilience programs that create Unshakeable teams:

mike@mikehouse.com.au

+61 423 193 196

Human and Social Impacts with Suzanne Waldron

I had a wonderfully warm and generative conversation with  Suzanne Waldron. We discussed so many things including economics, contentment, striving and production, change, art, spirituality and more. There are sure to be some gems for you in there - enjoy!

To watch our earlier webcasts, you may click on the playlist here.

Next week…

More than Talk with Rachel Callander, Global speaker, Author and master communicator. Connection is key to humanity. Connecting/reconnecting with people, reversing isolation, communication with artful care.


More from Mike

Subscribe to Mike’s weekly Unshakeable Newsletter here.

Join the weekly Don’t Panic - Surviving COVID19 webcast here.

Download a 1-page resource on the power of gratitude in Unshakeable teams here.

Buy a copy of Mike’s book “Thrive and Adapt” here, or sign in for a complimentary PDF copy

Contact Mike to discuss organisation wide Well-being and Resilience programs that create Unshakeable teams:

mike@mikehouse.com.au

+61 423 193 196

Forecasting for Real with Michael Ford

Forecast is never about predicting, it's about preparing.

This week, Michael Ford joined us to talk about 'how a robust forecasting process is essential as we design pathways through and out of COVID'. 

The discussion touched on:

  • Forecasting

  • Growth

  • Budgeting

  • Recovery

To watch the webcast, click on the link below:

If you have questions for Michael, visit Castaway, or contact him through Linkedin here.

To watch our earlier sessions, you may click on the playlist here.


Here's again our guests in the next couple of weeks:

20 May - People Impacts with Suzanne Waldron, Human behaviour specialist and TEDex Curator. COVID19 impacted many and will for some time. Many people also made an impact during this time. A lively exploration of globally important issues and thinking. 

27 May - More than Talk with Rachel Callander, Global speaker, Author and master communicator. Connection is key to humanity. Connecting/reconnecting with people, reversing isolation, communication with artful care.

See you in our next session!


More from Mike

Subscribe to Mike’s weekly Unshakeable Newsletter here.

Join the weekly Don’t Panic - Surviving COVID19 webcast here.

Download a 1-page resource on the power of gratitude in Unshakeable teams here.

Buy a copy of Mike’s book “Thrive and Adapt” here, or sign in for a complimentary PDF copy

Contact Mike to discuss organisation wide Well-being and Resilience programs that create Unshakeable teams:

mike@mikehouse.com.au

+61 423 193 196

Don’t Panic - Surviving COVID19, Threats, Opportunities and COVIDSafe App with Brian Smith

This week, Brian Smith, Founder and CEO of QuadIQ, shared what security threats, and opportunities we may need to navigate through post restriction world, and his thoughts in using the COVIDSafe App.

To watch the webcast, click on the link below:

If you have questions for Brian or if you wish to know how QuadIQ can help, you may contact him through: brian.smith@quadiq.com

To watch our earlier sessions, you may click on the playlist here.


Here's again our line-up for May as we switch our focus to recovery and evolving:

13 May - Forecasting for Real with Michael Ford, Founder and CEO of Castaway Forecasting, an Aussie business going global. Meaningful forecasting? Wishful thinking, doomsday or warm figures plucked from the air. We’ll get real about forecasting that makes a difference.

20 May - People Impacts with Suzanne Waldron, Human behaviour specialist and TEDex Curator. COVID19 impacted many and will for some time. Many people also made an impact during this time. A lively exploration of globally important issues and thinking. 

27 May - More than Talk with Rachel Callander, Global speaker, Author and master communicator. Connection is key to humanity. Connecting/reconnecting with people, reversing isolation, communication with artful care.

See you in our next session!


More from Mike

Subscribe to Mike’s weekly Unshakeable Newsletter here.

Join the weekly Don’t Panic - Surviving COVID19 webcast here.

Download a 1-page resource on the power of gratitude in Unshakeable teams here.

Buy a copy of Mike’s book “Thrive and Adapt” here, or sign in for a complimentary PDF copy

Contact Mike to discuss organisation wide Well-being and Resilience programs that create Unshakeable teams:

mike@mikehouse.com.au

+61 423 193 196

Don’t Panic - Surviving COVID19, Principles and Pillars of Recovery with Steven Young

This week, Mike interviewed Stephen Young, expert in crisis response about recovery from a crisis. Steve led the response/recovery team for Cyclone Larry in Queensland, 2006. At the time it was the largest natural disaster response in Australian history - Steve and his team significantly contributed to current crisis response and recovery methodology.

"Whilst we may well be ready to recover, personally, or as an organisation or small business, those around you may not be ready to recover...

Recovery solutions are typically complicated because they are multi-faceted. Everybody recovers at different speeds."

To watch the full video, you may click on the video link below:

 You may access and share Steve's the 5 Key Crisis Leadership Task here.

To learn more and connect with Steve, you may visit his website at: www.tpcm.com.au.

And watch the rest of the webcast series here.


As mentioned in this session this week, reflection is an important piece to our recovery, so we are pressing pause next week... no new content or guests.

We would instead take the time to touch base with the people present in the call; tackle questions that may have arisen from what we have discussed over the last few weeks; and to know what you would like to hear in the coming weeks.

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More from Mike

Subscribe to Mike’s weekly Unshakeable Newsletter here.

Join the weekly Don’t Panic - Surviving COVID19 webcast here.

Download a 1-page resource on the power of gratitude in Unshakeable teams here.

Buy a copy of Mike’s book “Thrive and Adapt” here, or sign in for a complimentary PDF copy

Contact Mike to discuss organisation wide Well-being and Resilience programs that create Unshakeable teams:

mike@mikehouse.com.au

+61 423 193 196

Don’t Panic - Surviving COVID19, Showing Up is Half the Battle with Pip Loader

It was a great session with Pip Loader this week, with this quote to sum it all up:

"Your Life is a series of Balloon rides"

SHOW UP, MAKE IT COUNT!

To watch the full video, you may click on the video below:

You may download and share the Show Up Worksheet here.

To learn more and connect with Pip, you may visit her website at: www.piploader.com

And watch the rest of the webcast series here.


As we saw a couple of weeks ago, a leader during a crisis such as Covid-19 crisis ideally fulfills 5 Key Leadership Tasks, these are Sense-making, Decision-making & Coordination, Meaning-making, Accounting & Termination, and finally Learning. During next week’s session, we will have Stephen Young back to discuss the challenges we will face planning for recovery from this unprecedented global crisis. History shows that those that plan their recovery well and that learn from a crisis will not only bounce back, but more importantly they’ll bounce forward.  

Better practice recovery demands that the crisis leader develops an in depth understanding of the context, the complexities, the coordination and communication requirements that recovery will require.

Stephen will discuss the principles and pillars of recovery and respond to key questions about what you can do within your own organisations to recover from and bounce forward out of this crisis.


More from Mike

Subscribe to Mike’s weekly Unshakeable Newsletter here.

Join the weekly Don’t Panic - Surviving COVID19 webcast here.

Download a 1-page resource on the power of gratitude in Unshakeable teams here.

Buy a copy of Mike’s book “Thrive and Adapt” here, or sign in for a complimentary PDF copy

Contact Mike to discuss organisation wide Well-being and Resilience programs that create Unshakeable teams:

mike@mikehouse.com.au

+61 423 193 196

Don’t Panic - Surviving COVID19, Leading in a Crisis with Stephen Young

Stephen shared with us three of the 5 Key Leadership Tasks:

  1. Sense making

  2. Decision-making & coordination

  3. Meaning making

Here is the handout to Stephen's discussion.

To learn more and connect with Stephen, you may visit his website at: www.tpcm.com.au​​​​​​​.

You may also listen and share last week's video below:

Click on the complete playlist for Don’t Panic - Surviving COVID19 here.


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Watch out for this week's video with Pip Loader on the topic SHOWING UP IS HALF THE BATTLE!

How are you showing up right now? Are you bringing your best self to the table? Or are there cracks appearing in your ‘diplomacy dike’?

Whether you are leading or working in a team, are a parent with kids now home 24/7, or you are simply wanting to focus your time and energy where it is needed the most right now, this session will provide a practical framework to help you work through how to show up as the best version of you, for yourself and others, as we navigate this current journey. 

Pip Loader works in Leadership & Team development, helping people connect, create and deliver impact in their day-to-day work and lives.  This session is part of based on a section of her ‘Meaningful Leadership’ coaching program (and slightly adapted for current times!)  Pip is a firm believer that ‘Everything we do, starts and ends, with people’.


More from Mike

Subscribe to Mike’s weekly Unshakeable Newsletter here.

Join the weekly Don’t Panic - Surviving COVID19 webcast here.

Download a 1-page resource on the power of gratitude in Unshakeable teams here.

Buy a copy of Mike’s book “Thrive and Adapt” here, or sign in for a complimentary PDF copy

Contact Mike to discuss organisation wide Well-being and Resilience programs that create Unshakeable teams:

mike@mikehouse.com.au

+61 423 193 196

Resilience is Being Tested

Resilience is the ability to bounce back. With catastrophic fires across large parts of Australia at the moment, resilience is being tested. There are short-term ‘bounces' like these hard working firefighters grabbing a quick break, any way they can before the next round of solid work. Individuals and communities are in the immediate ‘bounce' of saving life, animals and property. There are resources being rallied, evacuation centres set up, help being sent. 

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When the flames are finally extinguished the longer ‘bounce' of resilience begins - rebuilding houses and communities, restocking farms, recreating infrastructure. There will be even longer bounces in our environment as plants and animals try to re-establish themselves in damaged areas. Some places will take decades to recover, if they ever fully do.

I have been reflecting on immediate and longer term actions I can take to contribute to the resilience of my fellow Aussies at this time. I’m running a Thrive and Adapt course in Perth in February. The course is all about tools to help people deal with stress and pressure - to handle the circumstances that they face. I’m taking the following actions:

  • $50 from every ticket sale will go directly to bushfire relief. That will be spread between community and environmental rebuilding efforts.

  • I’m offering a tailored version of the course to DFES in WA with spaces for 50 emergency services volunteers to attend free of charge.

If you want to join me on the Perth course to make this contribution bigger you can book a ticket here